Version of 8 October 2026
Timon Dhaeze Coaching is a trade name of FD96 BV, a private limited company under Belgian law, Vrijdagmarkt 61 box 101, 9000 Ghent, company and VAT number BE 1042.266.978, Register of Legal Entities Ghent. You can reach me at coaching@timondhaeze.com, on +32 478 62 06 56 and through the chat in the app.
2.1 These terms govern the use of the Timon Dhaeze Coaching app and its web environment (the "App").
2.2 What you buy, what it costs, how you cancel and your right of withdrawal are set out in my terms and conditions. If the two texts contradict each other, the terms and conditions prevail.
2.3 By creating an account or using the App, you accept these terms.
3.1 The App is meant for clients with an ongoing coaching programme. You get access through a personal invitation.
3.2 You are at least 16 years old. If you are younger, you only use the App with the consent of your parent or guardian.
3.3 You keep your password secret and share your account with no one. If you suspect misuse, let me know straight away.
3.4 You provide accurate information and update it when it changes. Your training and nutrition plan are built on what you tell me.
4.1 In the App you find your training plan, your nutrition plan, your habits, your weekly check-in, your progress and the chat with me.
4.2 You can connect the App to your smartwatch or to the health app on your phone. You switch this connection on and off yourself in the settings. While it is on, measurements such as steps, sleep and heart rate come in automatically and I can view them to adjust your plan.
4.3 The App sends reminders and scheduled follow-up steps automatically according to your programme.
5.1 The App runs on the platform of a specialised software provider that acts as a processor on my behalf. You can find who that is in the legal notice.
5.2 I aim to keep the App available at all times. Maintenance, updates or outages at the provider or on the network can make the App temporarily unavailable. If the App is down, your coaching continues by email or phone.
5.3 You provide a suitable device, a recent version of the App and an internet connection yourself. Connection costs are yours.
6.1 Coaching is guidance on training, nutrition, lifestyle and sleep. I am not a doctor. The App does not replace medical advice, diagnosis or treatment.
6.2 Measurements from a watch or a health app are indicative. They are not medical measurements.
6.3 If you feel pain, dizziness or anything else that is not right, stop the exercise and see a doctor. In a medical emergency, call 112.
6.4 If you have a condition or an injury or take medication, tell me before you start and every time something changes.
7.1 You use the App only for your own coaching.
7.2 You do not copy, distribute or sell any programmes, plans, videos or other content from the App.
7.3 You use the chat respectfully and post no content that is unlawful or infringes the rights of others.
8.1 The programmes, plans, texts, videos and questionnaires in the App belong to me. You receive a personal right to use them while your programme runs.
8.2 The App software is the property of the provider.
9.1 I process your data, including your health data, in line with my privacy policy. There you can read which data I process, why, how long I keep it and which rights you have.
9.2 The App provider processes your data only on my behalf and according to my instructions.
10.1 When your programme ends, your access to the App ends. If you want to take your data with you or have it deleted, email me.
10.2 If you use the App in breach of these terms, I can suspend your access. I tell you why first, unless the seriousness of the breach makes that impossible.
11.1 My liability is governed by article 22 of my terms and conditions.
11.2 I am not liable for damage caused by an outage at the provider, your device or your internet connection, except in case of intent or gross negligence on my part.
11.3 Nothing in these terms limits the rights the law gives you as a consumer.
If I change these terms, I let you know in advance in the App or by email. The version on this page applies.
13.1 If you have a complaint, email me at coaching@timondhaeze.com. You get a reply within five working days.
13.2 If we cannot resolve it together, you can turn to the Belgian Consumer Ombudsman Service free of charge (consumentenombudsdienst.be).
13.3 Belgian law applies. In case of a dispute, the courts designated by law have jurisdiction.
